ITIL® Practitioner Certificate – Proctored EXAM

Popis kurzu

ITIL Practitioner is complementary to all levels of knowledge from the ITIL certification scheme as it will help ensure that ITSM is working with the business.

• To take the ITIL Practitioner exam, individuals must hold a current ITIL Foundation certificate.


• ITIL Practitioner is not a prerequisite for the ITIL Intermediate Level certifications.


• ITIL Practitioner is worth three credits towards the ITIL Expert qualification.


• ITIL Practitioner is also worth 15 points towards your ITIL digital badge as part of our ITIL Membership programme.


• The examination is open book and made up of multiple choice questions based on a scenario.

Nemusíte cestovat do autorizovaného certifikačního centra a skládat certifikační zkoušku v testovací místnosti spolu s dalšími kandidáty. Vy si jen vyberete místo, které vám vyhovuje, připojíte se k internetu a jste připraveni k testování. Online proktoři certifikační autority PeopleCert jsou odborně vyškoleni. Využívají špičkový software k provedení kandidátů procesem zkoušky. Identifikaci provádí pomocí sofistikované technologie. Na kandidáty dohlížejí po celou dobu testu a jsou připraveni pomoci, pokud by něco nefungovalo správně.

ITIL Practitioner is complementary to all levels of knowledge from the ITIL certification scheme as it will help ensure that ITSM is working with the business.

• To take the ITIL Practitioner exam, individuals must hold a current ITIL Foundation certificate.


• ITIL Practitioner is not a prerequisite for the ITIL Intermediate Level certifications.


• ITIL Practitioner is worth three credits towards the ITIL Expert qualification.


• ITIL Practitioner is also worth 15 points towards your ITIL digital badge as part of our ITIL Membership programme.


• The examination is open book and made up of multiple choice questions based on a scenario.

Exams via PeopleCert Online proctoring work like magic. You simply choose a room that suits you, plug in to the internet and you’re good to go. Your Online Proctor will identify you via sophisticated technology ensure that your testing environment is comfortable, while also adhering to guidelines about what is permitted and what isn’t. What’s more, your Online Proctor will be observing you in a non-intrusive way throughout the entire exam and is always available for you should you need any help or in case something goes wrong. We’ve got your back for every possible scenario. So just relax and give it your best shot.

Obsah kurzu

• Multiple choice examination questions


• 40 questions


• 28 marks required to pass (out of 40 available) - 70%


• 135 minutes’ duration


• Open book.

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