ITIL® Practitioner Certificate - EXAM

Popis kurzu

ITIL Practitioner is complementary to all levels of knowledge from the ITIL certification scheme as it will help ensure that ITSM is working with the business.

• To take the ITIL Practitioner exam, individuals must hold a current ITIL Foundation certificate.


• ITIL Practitioner is not a prerequisite for the ITIL Intermediate Level certifications.


• ITIL Practitioner is worth three credits towards the ITIL Expert qualification.


• ITIL Practitioner is also worth 15 points towards your ITIL digital badge as part of our ITIL Membership programme.


• The examination is open book and made up of multiple choice questions based on a scenario.

ITIL Practitioner is complementary to all levels of knowledge from the ITIL certification scheme as it will help ensure that ITSM is working with the business.

• To take the ITIL Practitioner exam, individuals must hold a current ITIL Foundation certificate.


• ITIL Practitioner is not a prerequisite for the ITIL Intermediate Level certifications.


• ITIL Practitioner is worth three credits towards the ITIL Expert qualification.


• ITIL Practitioner is also worth 15 points towards your ITIL digital badge as part of our ITIL Membership programme.


• The examination is open book and made up of multiple choice questions based on a scenario.

Obsah kurzu

• Multiple choice examination questions


• 40 questions


• 28 marks required to pass (out of 40 available) - 70%


• 135 minutes’ duration


• Open book.

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