Learn how to develop and build service models, configure service views, work with the Tivoli Integrated Portal, and integrate with Common Data Model resources. Examine the Tivoli Business Service Manager architecture and use Tivoli Common Reporting. Through hands-on exercises, learn how to use, configure, and administer Tivoli Business Service Manager 4.2.1.
This intermediate-level course is for Tivoli specialists, IBM Services consultants, and business partners.
You should have: