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Cisco® Troubleshooting Cisco® Unified Communications (TVOICE)

Základní info

Cisco® Troubleshooting Cisco® Unified Communications (TVOICE)

   




Duration
Classroom Learning - 5 Day(s)
Online LIVE - 5 Day(s)

Overview
Students learn the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments.

Who Should Attend
Channel Partner / Reseller Customer Employee

Prerequisite Comments
The knowledge and skills that a learner must have before attending this course are as follows: • Working knowledge of converged voice and data networks. • Working knowledge of the MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways. • Working knowledge of Cisco Unified Communications Manager, Cisco Unified Communications features and applications, and Cisco IOS voice gateways in a single-site and multisite environment.

Outline

Lesson 1:
Introduction to Troubleshooting Cisco Unified Communications Solutions
Identifying Cisco Unified Communications Deployments
Using Troubleshooting Methodology
Using Troubleshooting and Monitoring Tools

Lesson 2:
Cisco Unified Communications Manager Troubleshooting
Troubleshooting Common Gateway and Endpoint Registration Issues
Troubleshooting Cisco Unified Communications Manager Availability Issues
Troubleshooting Database Replication Issues
Troubleshooting LDAP Integration Issues
Lab 2-1: Troubleshooting Gateway and Endpoint Registration Issues
Lab 2-2: Troubleshooting LDAP Integration Issues

Lesson 3:
Troubleshooting Call Setup Issues
Examining Call Setup Issues and Causes
Troubleshooting On-Premises Single-Site Calling Issues
Troubleshooting On-Net Multisite Calling Issues
Troubleshooting Off-Net Calling Issues
Lab 3-1: Troubleshooting On-Net Single-Site Calling Issues
Lab 3-2: Troubleshooting On-Net Multisite Calling Issues
Lab 3-3: Troubleshooting Off-Net Calling Issues

Lesson 4:
SAF and CCD Issues
Troubleshooting SAF
Troubleshooting CCD
Lab 3-4: Troubleshooting Globalized Call Routing Issues
Lab 4-1: Troubleshooting SAF Client and Forwarder Issues

Lesson 5:
Troubleshooting Cisco Unified Communications Manager Features and Application Issues
Troubleshooting Device Mobility Issues
Troubleshooting Cisco Extension Mobility Issues
Troubleshooting Cisco Unified Mobility Issues
Troubleshooting Cisco Unified Communications Manager Native Presence Issues
Lab 5-1: Troubleshooting Device Mobility Issues
Lab 5-2: Troubleshooting Cisco Extension Mobility Issues
Lab 5-3: Troubleshooting Cisco Unified Mobility Issues
Lab 5-4: Troubleshooting Cisco Unified Communications Manager Native Presence Issues

Lesson 6:
Voice Quality and Media Resources Issues
Troubleshooting MOH Issues
Troubleshooting MTP Issues
Troubleshooting Issues with Conferences
Troubleshooting Transcoder Issues
Troubleshooting Issues with RSVP Agents
Troubleshooting Voice Quality Issues
Lab 6-1: Troubleshooting MOH Issues
Lab 6-2: Troubleshooting Transcoder Issues
Lab 6-3: Troubleshooting Issues with RSVP Agents

Cisco® Troubleshooting Cisco® Unified Communications (TVOICE)

Vybraný termín:

22.9.2014 –  26.9.2014 Upřesnující informace k termínu

Cena
58 800 Kč + 21% DPH

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